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Returns

NOTE: You must call the number below before any returns can be processed!

Returns Department hours
Monday - Friday: 9 a.m. - 5 p.m. MST
303.674.6663

The Super Seer Guarantee

Super Seer offers a 30-day return policy to all of our customers. Please see our complete return policy below for details. If you need to return a product that isn't what you wanted, doesn't work for you, or was ordered incorrectly, our returns specialists will be happy to help you. Please call or e-mail our Returns Department. We will assist you with the details of packaging and shipping your merchandise for exchange or return credit. Some limitations and restrictions apply.

Return Policy

These policies supersede policies appearing on all other Super Seer literature.
All defective products will be accepted directly by Super Seer for credit, exchange or repair, at Super Seer's discretion, within 30 days of the invoice date.
Before returning any product, you must
contact our Returns Department. NO returns of any type will be accepted without contacting us. Please have the following information on hand when calling: customer name, invoice number, product ID number and the nature of the problem. All can be found on your invoice.
All non-defective returns for credit or exchange are subject to a 15% restocking fee and must be completed within 30 days of the date of invoice. Please keep all packing material and documentation in the event that your product has to be serviced or returned. All products to be returned must be returned within 30 days from the invoice date, 100 percent complete, in resalable condition, and must include original packing material, and other accessories provided by the manufacturer. Super Seer reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY.